fluidfreeride Customer Reviews

My first was stolen. My second, the rear tire tread wore out and I found it too difficult to change. I switched the front tire to a solid tire and this scooter is bulletproof. This scooter does about the fastest speed I would use solid tires. It is ultra portable and I have brought it on the city bus many times. I wish they would go back in stock as I would buy another.

I am very pleased with the new charger I received. The equipment is truly excellent — well built, reliable, and working perfectly with my battery.
The only small detail I noticed is that the cooling fan can be a little bit noisy while operating. Of course, I completely understand it’s an essential feature to keep the temperature safely low, and it actually shows that the cooling system is doing its job properly.
The shipping was very fast, everything arrived in perfect condition, and the whole process went incredibly smoothly. I really appreciate your professionalism and the quality of your product. I’ll gladly recommend your company to others and look forward to future purchases.
Thank you once again for everything — it’s been a real pleasure!
Andrea

Works great but just a pain in the butt putting on the scooter.

11" Never-Flat Street Tire

💯 atención de primera

This is a great lock for the City Rider which I just bought to replace my Segway.

Was quick an easy order a shipping, but unbeknownst to me there was another duty to be payed upon delivery. My bill says duty paid but had to pay another.
Would have been nice to know as to be prepared a not think it was another scam, Long story short lol
Got the tire a tube an I'm rolling again. 🥸

Works great, very bright and shipping was fast. Customer service not the best

Helps in a pinch.

The innertube was exactly what I needed, and the resource videos helped for me to change the tire myself

Heard good things about fluid, watched a few YouTube reviews to be certain, sat down and read the product descriptions to make sure they matched what I was seeking, then pulled the trigger. Spoke to customer service to request my preferred delivery method, ups > fedex. And they obliged! Scooter came quickly safely and in perfect working condition!

The padded palm is also perfect for the use of crutches. I had a sore palm from gripping the handles of the cratches and these alleviated the issue.

Everything this company says is we will help you, one day. USA support. I’ve asked two basic questions over a few weeks. Follow up. Never got a single reply. Every email says “ask us” “we get back to you in one day” every single email they send out days “please reply this email if you have questions” no one email back. Someone texted me from sales, even though I bought two already. Sales person in text says “reply if I can help” but they never did help. Don’t buy from this company if you want any support you will get none. I never heard anything from them ever. Follow up, wait weeks, give benefit of the doubt. There is no service here and worst of all they act like they are going to offer great service . Lies

Perfect

Having owned a beginner scooter, this guy is awesome. Great build and design with plenty of built in options. The performance is toxic and the ability to tone it down is a great feature. This is one of the best scooters I’ve found and well worth the price.

I bought my scooter like 4 years ago and it still in great shape i would definitely buy it again and again..one thing i wish they make different types of tires.. but it is an amazing scooter

The Horizon is the best e-scooter in its class. Hands down.

Great scooter for city riding. It’s light and powerful enough for my daily commute.

Good motor

I bought my Cityrider in September of 2020, and have had it for more than four years now. I've covered about 2500km (as the app says), so more than 1500 miles now.

I wouldn't have expected to use it so much. It hasn't missed a beat. I use it on a regular basis for short trips in the neighborhood, where it's not practical or feasible to drive. And it is just magical to glide along. You can't help but have a smile on your face. It comes in handy on a regular basis, making it effortless to make short trips that would take awhile in walking (or be silly to drive), or when you just want to be whisked along without much sweat and exertion (so helpful in the summer).

After four years: I can tell that the battery life is not as strong as it was new. It doesn't hold a charge as long. The battery life in general goes down in cold weather, but this is to be expected for the technology.

Mine has suffered some wear over gravel and ruts in the pavement, and the motor seems like it has some resistance or is otherwise not running super well, keeping it from accelerating at full speed. Some maintenance needs are to be expected after so long, but right now, I'm not sure where to take it for service. Also, the ability to purchase replacement tires would be much appreciated. Nonetheless, I'm still satisfied with the quality thus far for having held up well.

The major drawback would be the design of the upright stem/shaft running from the handlebars down to the footboard and wheels. Unless the design has been modified in the time since, this area at the hinge is not well designed and is loose, allowing a lot of back and forth play.

Also, the brakes are very grabby and hard to modulate finely. Perhaps I haven't set mine up properly (after much fiddling), but it's very off-and-on. Also, I find that you don't want to trail gently off of the brake as the braking power rather gives up (can be a safety issue). It likes a lot of braking, or none at all - not spending time in between.

Finally, while I think 18.6 mph (30 kph) is fast enough to feel satisfied while keeping the risk of serious injury tamped down, I wouldn't mind having some extra power to get up steep hills. That's outside the mission of this scooter, but when I have a heavy backpack on, I have to push and push myself up a moderately steep hill. My bodyweight is 150lb, and any extra pounds notably tax the scooter. Ditto if the battery is drained. Still, everything is a tradeoff, and this has worked well for me. Something to consider depending on how you plan to use it.

Overall, I'm very satisfied and consider it one of my favorite purchases the last few years. It looks great, folds up into the (small) trunk of my car, has put a smile on my face countless times, and opened up new avenues of effortless, lower-emission travel. A more solid hinge mechanism and refined brakes would polish up the weak areas, if not already revised. Glad to have purchased.

Good service!!!
Good machine!!!

Purchased a Wolf Warrior X and so far it is quite the ride. in dual mode you need to pay attention, or you'll peal out. The brakes are all that and more, so gentle, and lean back. Still getting used to it, but so far so good.

Tried repairing my first flat, but lasted only a week. New tube fitted and we’re rolling again.

I love the scooter! It’s nimble and fast. I also purchased it at a deep discount—a new Wolf Warrior X GT. The staff was extremely helpful and patient with me throughout the process.

Another great factor is that they have a store just 10 miles from my house, so if I have any issues, I can take it directly to the store without needing to ship it by mail

The scooter is preforming well even in the sudden rain showers. My great nephew who is using it to reach school is having a great time riding it. Says it is living up to his expectations and a bit more.